Returns & Exchanges
At The Fabric Company, we want you to be delighted with your home textiles, which is why we offer a 30-day return window for all unwashed and uncut fabrics. Please note that custom-made drapery and clearance items are final sale and cannot be returned.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Secure the Textiles
Carefully fold and pack your fabric in its original packaging, ensuring it is protected from moisture and debris during transit.
Attach the Label
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned material for quality, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing